Support
All the resources you need
Quickly and easily, all in one place
Siemens Enterprise Communications provides flexibility in support of our customers’ changing requirements. Our service solutions systematically focus on real-time customer interaction, optimum workforce productivity and cost-effective secure network infrastructures. Through worldwide centers of competencies, we deliver fast and qualified service support for business communication systems – 24 hours, 7 days per week, world wide. Our business target is simply Customer Satisfaction, so we continuously accelerate service and solutions for our customers’ business needs.
Products – Wiki and user manuals
Siemens Enterprise Communications’ solutions and applications help you increase productivity and reduce operating costs. Here you can find all the information you need to help you get the most out of your technology in the form of data sheets, user manuals and white papers.
Customer Support Portal
The Customer Support Portal is open for business. Find solutions to any issues and get the latest software updates, tips and tools.
Training
Training, lectures, meetings - no need anymore to waste time and money travelling, because you can meet up with customers and staff across the world: a rapid transfer of knowledge, just from your desktop. With the Synchronous Virtual University you can communicate instantly using web based sessions for voice, data and video conferencing.
Certification
The Open Communications Channel Certification Program is your License to Lead. Our certificates pave your way to the top of your profession. Simply set out your own personal goals, and we’ll support you every step of the way.