FAQ´s

Frequently Asked Questions for customers and partners


  • For whom is the Developer Program?

    The OpenScape Developer Program is tailored to the needs of System Integrators (SIs), Value Added Resellers (VARs), developers, consultants and customers who want to efficiently and quickly create unique, revenue-generating solutions that will differentiate them from their competitors, while adding tremendous value to their customers’ business processes and workflows. Specifically, the program is for:

    • Developers requiring API/SDK to build new applications
    • System Integrators / VARs requiring API/SDK, management/installation tools to integrate with 3rd party applications
    • Consultants
    • Customers requiring customization and integration capabilities
    • Existing Siemens Enterprise Communications partners who want to integrate communications into their technology
  • What is the Developer Program?

    The OpenScape Fusion Developer Program gives our partners and other organizations an easy way to create new value-add, revenue-generating applications, solutions, widgets, integrations and add-ons.

    It provides easy access to a web-based portal that contains all the tools and resources needed to create new applications, and provides an infrastructure that supports partners in successfully delivering their solutions to the marketplace.
  • How does the OpenScape Fusion Developer Program help partners?

    Building and integrating technology solutions can be costly and time-consuming. The Developer Program is an open and flexible ecosystem that enables partners to accelerate development efforts and successfully create solutions that help drive business value.
    The program enables you to:

    • Take advantage of Siemens Enterprise Communications’ market leadership position, and installed base to drive new business opportunities
    • Develop and sell new innovative, high-value communications solutions
    • Have direct access to subject matter experts
    • Reach new markets to help you grow your business
    • Share your success story with your peers and SEN customers
  • What is included in the OpenScape Fusion Developer Program?

    The Program offers:

    • Free access to a hosted developer sandbox
    • Access to a knowledge base and user contributed tips, tricks, and best practices
    • Access to an array of relevant technical information and a technical support forum
    • Documentation, tools and blogs, and technical training
    • Discussions and forums with Siemens and developer partners

     

    Additional services are available through our Technology Partner Program including:

    • Developer support for accessing Siemens expert developers
    • Technical Helpdesk
    • On-premise development sandboxes
    • Application certification
    • Go-to-market support
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