OpenScape Office

The only unified communications and collaboration solution built specifically for small and medium sized business

OpenScape Office helps small and medium businesses be more productive, excel in customer service and cut costs.

Delivering cutting-edge UC functionality, OpenScape Office integrates voice and conference services, voice mail, messaging, mobility, a multimedia contact center and presence functionality in an easy-to-use and flexible system.

Get more done

• see emails, calls, faxes and vital business information in a single location
• check on team member availability and contact preferences via presence
• launch conference calls from the desktop with a couple of clicks
• screen calls and messages to help you focus without missing key calls

Improve customer service

• route calls to the best available person
• link relevant client information to incoming calls automatically
• use social media to extend reach and relate to customers
• get through first time with one-number reachability

Save money

• slash conferencings costs by up to 90% with integrated in-house conference calling
• cut trunk charges by up to 30% with SIP (Internet-based) calling
• reduce office and travel costs with mobile worker support
  

OpenScape Office is available in a number of versions to match your requirements and IT infrastructure:

• OpenScape Office MX

An all-in-one, unified communications appliance with network connectivity for standalone and multisite environments.

• OpenScape Office LX

An all-in-one, unified communications solution that runs on standard servers for standalone, multisite and virtualized software environments.

• OpenScape Office HX with HiPath 3000

Bring unified communications to the HiPath 3000 with an easy software installation.

• OpenScape Office Contact Center

Modular contact center available for OpenScape Office MX, LX and HX.

Existing customers can place and check status of a service ticket or shop online.