OpenScape Office

Built specifically for small and medium-sized business.

OpenScape Office helps to make small and medium-sized businesses be more productive, enables them to excel in customer service and cuts costs.

Delivering cutting-edge UC functionality, OpenScape Office collates voice and conference services, voice mail, messaging, mobility, a multimedia contact center and presence functionality to form an easy-to-use and flexible system.

Get more done

• see emails, calls, faxes and vital business information in a single location
• check on team member availability and contact preferences via presence
• launch conference calls from the desktop with a couple of clicks or Drag & Drop
• screen calls and messages to help you focus without missing key calls
• work within your Groupware User Interface like Microsoft Outlook

Improve customer service

• route calls to the best available person
• link relevant client information to incoming calls automatically
• use social media to extend reach and relate to customers
• get through first time with one-number reachability
• help customers easily via remote control or desktop sharing
• support unrestricted Apple MAC OS users

Save money

• slash conferencings costs by up to 90% with integrated in-house conference calling
• cut trunk charges by up to 30% with SIP (Internet-based) calling
• reduce office and travel costs with mobile worker support
• save important time with Voice- and Web-Collaboration including Video

• Learn more about OSO

OpenScape Office variations to match your requirements and IT infrastructure: