OpenScape Office

Built specifically for small and medium-sized business.

OpenScape Office helps to make small and medium-sized businesses be more productive, enables them to excel in customer service and cuts costs.

Delivering cutting-edge UC functionality, OpenScape Office collates voice and conference services, voice mail, messaging, mobility, a multimedia contact center and presence functionality to form an easy-to-use and flexible system.


Get more done

  • see emails, calls, faxes and vital business information in a single location
  • check on team member availability and contact preferences via presence
  • launch conference calls from the desktop with a couple of clicks or Drag & Drop
  • screen calls and messages to help you focus without missing key calls
  • work within your Groupware User Interface like Microsoft Outlook


Improve customer service

  • route calls to the best available person
  • link relevant client information to incoming calls automatically
  • use social media to extend reach and relate to customers
  • get through first time with one-number reachability
  • help customers easily via remote control or desktop sharing
  • support unrestricted Apple MAC OS users


Save money

  • slash conferencings costs by up to 90% with integrated in-house conference calling
  • cut trunk charges by up to 30% with SIP (Internet-based) calling
  • reduce office and travel costs with mobile worker support
  • save important time with Voice- and Web-Collaboration including Video


OpenScape Office Movie

Watch our video to find out how unified communications can help your business improve customer service AND save costs.

OpenScape Office Tour

Watch our OpenScape Office Product Tour to find out how the Outlook integration option adds all OpenScape Office UC functionality in a familiar, easy-to-use Outlook toolbar.


OpenScape Office variations to match your requirements and IT infrastructure:


OpenScape Office MX

An all-in-one, unified communications appliance with network connectivity for standalone and multisite environments.

OpenScape Office LX

An all-in-one, unified communications solution that runs on standard servers for standalone, multisite and virtualized software environments.


HiPath 3000

Bring unified communications to the HiPath 3000 with an easy software installation.

OpenScape Office Contact Center

Modular contact center available for OpenScape Office MX, LX and HX


Product documentation

Brochure

UCC Solutions for SMBs brochure



Datasheet

OpenScape Office
MX / LX / HX Data Sheet



How to buy

Whether you are a new customer looking for an industry-leading Unified Communications and Collaboration solution or a current customer looking to change an existing system, we can help you get what you need.

Contact a representative

Need help? We are just an email or phone call away. Please click below to find our phone numbers or to email us.

Find a partner

We have a strong network of partners with varying specialties and locations. For more information view our Partner Locator.



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OpenScape Office

The first and only Unified Communications and Collaboration solution built specifically for small and medium-sized businesses

MG Owners Club success story

The MG Owners’ Club is the embodiment of the classic car brand and the key source of technical information for owners. They needed a way to provide the best customer service.

Merkana Reisen GmbH & Co. KG Success Story

In order to ensure optimal contact with every customer via their preferred medium of communication – e-mail, fax or telephone – Merkana decided to create a contact center with OpenScape Office.