Green Solutions
Good for the environment, good for business
Our solutions provide a greener outcome for our customers while also providing cost savings through travel avoidance, reduced mobile communication costs and reduced costs to support remote workers. Our green solutions improve business performance through enhanced collaboration, greater employee morale/retention and measurable first-contact resolution and satisfaction for customers. Corporate excellence is achieved as the green enterprise improves its marketing image and regulatory compliance efforts through reduced power consumption and a smaller footprint created by its employees.
With voice and contact center applications, managed services and a range of unified communications solutions– including desktop video conferencing –Siemens Enterprise Communications can help your business to:
- Easily deploy teleworking and home-based agent capabilities, reducing travel and commuting, plus cutting real estate costs
- Cut back on travel, by conducting face-to-face meetings through desktop video conferencing and simple in-house audio conferencing. One of our customers in Austria reduced travel between countries by 50% this way.
- Use less real estate, by utilizing managed services and enabling staff to work remotely. We’ve adopted telecommuting initiatives around the globe ourselves for these savings. In the U.S. alone, we’ve reduced our real estate (and related) expenses significantly in the last two years. And we’ve reduced the cost to support our teleworkers by 70%.
As well as helping you to reach your environmental goals, our solutions offer measurable business value too. Less energy consumption, travel and real estate means you can significantly reduce your operating costs; while enhanced UC collaboration and greater mobility helps employees to be more productive, and enhances your customer service offering.
Unified communications solutions
OpenScape UC Application and Video
Our unified communications solutions mean your teams can collaborate easily from any location, speeding up decision making and business processes. And with accessible video conferencing, you can eliminate the need for travel - saving time, expense and helping to reduce your carbon footprint.
OpenScape Mobility
HiPath MobileConnect delivers enterprise-grade communications using “dual-mode” WiFi and cellular handsets. This means your staff can seamlessly switch their mobile handset over to your WiFi network when they are in range – helping to reduce costs and increase mobility.
Contact Centers
OpenScape Contact Center and Voice Portal
With our OpenScape Contact Center and Voice Portal, you can operate a virtual call center operation from a number of locations - eliminating the need for dedicated call-center real estate and reducing your energy requirements. OpenScape Contact Center makes it easy to deploy at home or remote agents anywhere IP is available.
Service solutions
OpenScale Managed Services
By sharing common computer resources such as servers, software, and personnel, you can significantly reduce your energy consumption and enhance your organization’s Green credentials.
OpenScale Professional Services
Professional services optimize networks and application integration, reducing hardware requirements and related real estate and energy consumption. And self managing, fault tolerant systems - coupled with remote diagnostic capabilities - means less travel and fuel consumption for service personnel.