Maintenance & Support Service Packages

Maintaining a reliable, high-performance network and delivering stable communication services and applications are essential for the success of your enterprise.

Our OpenScale Services will help you:

  • Speed up the adoption of your new technology and realization of ROI
  • Improve the performance and efficiency of your Siemens Enterprise Communications system
  • Reduce risk of downtime
  • Free up your existing IT staff to focus on strategic initiatives
  • Ensure access to Siemens expertise when you need it
  • Build a scalable, proactive IT plan that maximizes current infrastructure and addresses future growth requirements
  • Achieve lowest total cost of ownership for your network infrastructure


There are three packages that, when combined, provide comprehensive coverage for your solution:


OpenScale Total Care

Complete maintenance “Break-Fix” lifecycle services

OpenScale Proactive Support

Proactive day-to-day management services to ensure uptime and availability


OpenScale Advanced Performance

Preventative performance monitoring ensures the health of your network


Product Documentation

Brochure

Why Siemens OpenScale Services?




How to buy

There are many convenient ways to do business with us. Whether you are a new customer looking for an industry-leading Unified Communications solution or a current customer looking to change an existing system, we can help you get what you need.

Contact a representative

Need help? We are just an email or phone call away. Please click below to find our phone numbers or to email us.

Find a partner

We have a strong network of partners with varying specialties and locations. For more information view our Partner Locator.



Share Print

Villares Metals

Villares Metals, with help from Siemens Enterprise Communications’ OpenScale Managed Services, modernized their communication and data infrastructure network and by doing so cut costs.

Brussels Airport

The Brussels Airport Company achieves service innovation with reduced costs after outsourcing its communications renewal to Siemens Enterprise Communications.

Evaluate your communications OpenPath

We can help you assess your existing infrastructure and guide you on how to improve your communications, at a pace that's right for you.