Design & Integration

Maximize the benefit of your infrastructure investment and reduce network complexity with our customized communications solutions

Innovation creates both opportunities and challenges. These challenges include setting out an innovation roadmap appropriate to your business, identifying the solutions that will enable you to meet your commercial objectives and supporting users throughout the implementation process and beyond.

Openscale Professional Services address these issues by providing strategic guidance and consultancy during the planning process, finding, tailoring (and custom designing) the most appropriate technology and working with your employees to maximize the benefits, thus ensuring total acceptance of new systems.

Consulting: We help you define strategies for moving towards unified communications, assessing your processes, security, network infrastructure and applications.

Solutions design: We provide best-in-class solution design to create the optimal communications environment.

Customization: Solutions can be tailored to individual requirements, boosting employee productivity and maximizing return on your existing investment.

Project management: Our experienced project managers work closely with your team to ensure that projects are delivered on time and within budget regardless of their complexity.

Systems Integration Services: We ensure your solution is optimally configured and fully integrated into existing infrastructure and related applications.

Our Systems Integration Services play a key role in our wider Open Communications portfolio.  By virtue of the fact of being ‘open’, we recognize that our deployments need to integrate not only with the wider solution components of our solution, but also with the multi-vendor aspects and other components of your wider communications and IT environment.

Our integration expertise span the full spectrum of communications technologies – including all communications disciplines – Voice, Unified Communications and Collaboration, Mobile, Contact Centre, Video and Security, in addition to wider IT applications including workflow and ERP.  Siemens Enterprise Communications hold over 2000 separate accreditations for Service delivery and integration – including and not limited to Cisco, Microsoft, IBM, Avaya, Nortel and HP.

Education & training: Training and education is provided for both end users and administrators, enabling you to make the most of your new solution from the outset and accelerating the return on your investment.

OpenScale Professional Services are delivered across Mobility & Unified Communications, Security, Voice & Video, Contact Centers and Networks, supported by a global center of competence model that places over 1,000 integration, design, consulting and training specialists at your fingertips.