OpenScape UC Server Xpress

A fully-integrated unified communications and contact center solution designed specifically for mid-market enterprises

Mid-market businesses face many of the same communications challenges that affect larger enterprises, such as escalating travel and conferencing costs, and limited collaboration for home workers and dispersed teams. They want communication tools that unify employees, applications and data into a single network to improve teamwork and speed up decision making. But often these tools are difficult and expensive to deploy and maintain, or have been designed for larger enterprises.

To help  solve these challenges, we have launched OpenScape UC Server Xpress, a truly integrated unified communications and collaboration (UCC) solution designed specifically for mid-market enterprises. It combines OpenScape Voice, OpenScape Unified Messaging, OpenScape Conferencing and OpenScape Contact Center into a smart, cost effective solution. In addition, we provide the OpenScape Common Management Portal as a single administration interface for enterprise subscribers, gateways, services and more.

Rapid return on investment

Coming fully integrated and configured, OpenScape UC Server Xpress is simple and quick to deploy.  The solution can be up and running within hours, allowing you to transform your business overnight. Rapid return on investment (ROI) is achieved through bringing conferencing in-house, providing free IP telephony calls between sites with SIP trunking and offering software assurance that eliminates the cost of upgrades.

Business benefits

OpenScape UC Server Xpress will transform how your enterprise performs. It enables you to achieve your cost reduction and productivity goals with a clear and tangible ROI, giving you the edge over your competitors.

• Cost savings and improved productivity: Reduce costs with in-house conferencing and help globally dispersed teams collaborate, share information and pool their knowledge.
• Improved customer satisfaction: The fully-integrated OpenScape Contact Center improves first contact resolution and provides extensive reporting functionality.
• Faster decision making: The ability to easily collaborate with contact knowledge experts leads to faster decisions and problem-solving, enabling your business to stay on track.
• Competitive advantage: The improved productivity, efficiency and agility you gain through OpenScape UC Server Xpress gives you the edge over enterprises that remain locked in communications silos.

For more information on OpenScape UC Server Xpress please contact your Channel Partner Manager