Reports & Guides
Below is a mixture of recent reports published by leading independent analyst firms about or including Siemens Enterprise Communications, as well as guides written by specialists within the company designed to help customers get the most from their technology investments:
Siemens Enterprise Communications positioned as excellent in the Gartner Critical Capabilities for Corporate Telephony
The report, co-authored by Jay Lassman, Steve Blood and Geoff Johnson and published on November 1, 2011, rates critical capabilities of 11 enterprise IP telephony solutions for three major use cases. Download the full report here: (insert document name and hyperlink). This report complements Gartner’s 2011 Magic Quadrant for Corporate Telephony where Siemens Enterprise Communications was positioned as a leader.
Call Center Software Total Cost of Ownership Results
Frost & Sullivan’s new “Total Cost of Ownership” Study proves that there is a clear cost-advantage - as much as 50% - in selecting a cloud-based call center solution over a traditional, premise-based system.
The study demonstrates the power of the cloud and gives you the fact-based information you need to guide your call center into a more profitable future. Want to learn more? Download the Frost & Sullivan “Total Cost of Ownership” study today.
Siemens Enterprise Communications positioned in the Gartner Magic Quadrant for Corporate Telephony
Siemens Enterprise Communications is positioned by Gartner, Inc. as a Leader in the 2011 Magic Quadrant for Corporate Telephony.
The report, co-authored by Jay Lassman, Steve Blood and Geoff Johnson and published on September 15, 2011, positions vendors in one of four quadrants based on the companies' completeness of vision and on their ability to execute. The four quadrants are Leaders, Challengers, Visionaries and Niche Players. According to Gartner, "Leaders are high-viability vendors with broad portfolios, significant market shares, broad geographic coverage, a clear vision of how telephony needs will evolve and a proven track record of delivering telephony solutions. They are well-positioned with their current product portfolio and likely to continue delivering leading products."
Gartner Marketscope for Enterprise Mobile Communication Gateways, September 2011
Siemens Enterprise Communications receives "positive" rating
Siemens Enterprise Communications has again been rated “positive” by leading analyst firm Gartner in their “Marketscope for Enterprise Mobile Communication Gateways". The report, written by Gartner analysts Philip Redman and Steve Blood, has been published on September 7th, 2011 and can be downloaded here:
Siemens Enterprise Communications positioned in the Gartner Magic Quadrant for Unified Communications
Siemens Enterprise Communications is positioned by Gartner, Inc. as a Leader in the 2011 Magic Quadrant for Unified Communications (UC).
The report, co-authored by Bern Elliot and Steve Blood and published on August 23rd, 2011, positions vendors in one of four quadrants based on the companies' completeness of vision and on their ability to execute. The four quadrants are Leaders, Challengers, Visionaries and Niche Players. According to Gartner, "The Leaders quadrant contains vendors selling comprehensive UC suites that are coupled with broad communications and collaboration portfolios and strong technology partnerships. These vendors, and their channel partners, have experience delivering UC to a broad range of enterprise types and into most geographic regions. These vendors are using their solution sets to enter new clients into their client rosters and to expand their footprints in their client bases in new functional areas."
Gartner Marketscope for UC for the SMB Market – Western Europe, July 2011 Siemens Enterprise Communications receives "positive" rating
Siemens Enterprise Communications has again been rated “positive” by leading analyst firm Gartner in their “Marketscope for Unified Communications for the SMB Market – Western Europe”. The report, written by Gartner analyst Megan Marek Fernandez, has been published on July 21st, 2011 and can be downloaded here:
Enterprise Connect 2011 - IP Telephony RFP Executive Summary
David Stein of the independent consulting firm Stein Technology Consulting Group (STCG) delivered the 2011 Enterprise Connect session entitled "IP Telephony RFP – Who Delivers the Goods?" at the recent Orlando conference. The objectives of the session were to enhance understanding of leading IP Telephony System /UC offerings through a review and analysis of RFP responses, discuss highlights and differentiators of vendor offerings including core IP Telephony systems, Unified Communications, Fixed Mobile Convergence and SIP, provide guidance for Total Cost of Ownership (TCO) consisting of initial turn-key system pricing (both list and discounted prices) as well as recurring costs for maintenance, software support and release upgrades.
Report: Social Media Means Serious Business
Organizations are now focusing on how social media, combined with customer service and other revenue-generating initiatives, can help make the relationship between a company and its customers more effective for both. To discover the synergies between business and social media, Yankee Group conducted groundbreaking research examining how social media is changing consumer behavior and what businesses can do to succeed in a connected world.
Forrester: The Total Economic Impact Of Siemens Enterprise Communications OpenScape Voice
Siemens Enterprise Communications commissioned Forrester Consulting to examine the Total Economic Impact (TEI) and potential return on investment (ROI) enterprises may realize by deploying Siemens Enterprise Communications OpenScape Voice Application.
In conducting interviews with this reference organization, Forrester found that it achieved several benefits by migrating to Siemens Enterprise Communications OpenScape Voice Application. Key findings indicate an expected positive ROI of 149%
802.11n Access Points and Power over Ethernet
In this five-page report, you'll discover more about the key technical considerations when making the move to 802.11n.
Aberdeen: Mobile Voice over IP
In this 21-page report, understand the benefits of Mobile VoIP and VoWLAN. Discover the latest statistics on cost savings and ROI figures from those who have implemented and are realizing cost savings and productivity benefits.
Converged Service Delivery: The Missing Link in Achieving Business Flexibility
Converged Service Delivery is one of the emerging trends in Service Delivery. Understand from leading industry analysts, Forrester Research, how this model can benefit your business by reading their latest “big idea” report.
The Total Economic Impact ™ of Siemens Enterprise Communications OpenScape Voice and Contact Center
Forrester Consulting to examine the Total Economic Impact (TEI) and potential return on investment (ROI) enterprises may realize by deploying Siemens OpenScape Voice Application.
Siemens Enterprise Communications has secured all copyright and publishing privileges with the companies to include the reports on this site for all audiences.