Software Services

Software Services comprise a ‘base-line’ level of support for enterprises seeking to take on a larger share of systems management and maintenance themselves. 

Software Services offer a suite of reactive services for managing and updating your software environment.  The service includes self-service capabilities for software patches and updates, in addition to access to on-line knowledge management facilities, and the capability to log software faults.

OpenScale Software Services are optional services for customers with OpenScape Voice, OpenScape UC, OpenScape Xpressions and OpenScape Contact Center.


How to buy

Whether you are a new customer looking for an industry-leading Unified Communications and Collaboration solution or a current customer looking to change an existing system, we can help you get what you need.

Contact a representative

Need help? We are just an email or phone call away. Please click below to find our phone numbers or to email us.

Find a partner

We have a strong network of partners with varying specialties and locations. For more information view our Partner Locator.



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Villares Metals

Villares Metals, with help from Siemens Enterprise Communications’ OpenScale Managed Services, modernized their communication and data infrastructure network and by doing so cut costs.

Brussels Airport

The Brussels Airport Company achieves service innovation with reduced costs after outsourcing its communications renewal to Siemens Enterprise Communications.

Evaluate your communications OpenPath

We can help you assess your existing infrastructure and guide you on how to improve your communications, at a pace that's right for you.