OpenScale Proactive Support

Provide your business with the most reliable communications infrastructure possible. OpenScale Proactive Support protects your communications infrastructure by constantly monitoring your network, providing closed-loop fault management via a 24x7 Service Desk, performing configuration backups and an assigned dedicated service level manager.

Benefits:

• Assurance that your Service Manager is responsible for meeting service levels and making specific recommendations for improvement
• Single point of contact service desk for closed loop fault management
• Restoration and protection in the event of data loss or corruption
• Cost effective alternative to hiring IT Staff